Support Center
Get help with Optima Forge. Browse documentation, ask the community, or contact our support team directly.
Support Tiers
Every Forge user gets access to documentation and community support. Paid tiers include faster response times and dedicated channels.
Free
Included
- Documentation
- Discord community
- support@optima-forge.com
Pro
$49/mo
- Everything in Free
- Priority email support
- 48-hour response guarantee
Ultimate
$149/mo
- Everything in Pro
- Priority support queue
- Shared Slack channel
- 24-hour response guarantee
Enterprise
Custom
- Everything in Ultimate
- Dedicated support engineer
- Custom SLA (up to 1-hour)
- Phone support
- Onboarding assistance
Common Topics
Find answers to common questions by browsing our documentation.
Getting Started
Quick start guides, API setup, and first deployment
ViewAPI Issues
Troubleshoot API errors, rate limits, and integration issues
ViewBilling
Subscriptions, invoices, credits, and payment methods
ViewSecurity
Security pipeline, compliance, and vulnerability reporting
ViewAccount
Account settings, API keys, and team management
ViewFrequently Asked Questions
Quick answers to the questions we hear most often.
Contact Support
Can't find what you need? Send us a message and we will get back to you.
You can also reach us directly:
support@optima-forge.comenterprise@optima-forge.com (enterprise inquiries)